Filing a complaint
In order to make a complaint, please follow the steps below:
1. Return / complaint form
Fill out the return / complaint form and attach it to the package. The document should contain the following data: name and surname, e-mail address or correspondence address, telephone number, product number and reason for complaint, date of purchase and occurrence of the defect.
2. Product shipment
When submitting a complaint, please send the product back with all its accessories and a copy of the purchase invoice.
3. Shipping
The claimed product should be sent to the following address:
Sun Beam Sp z o.o.
Kielecka 3
Zagnańsk
26-050 Zagnańsk
In order to make a complaint, please follow the steps below:
1. Return / complaint form
Fill out the return / complaint form and attach it to the package. The document should contain the following data: name and surname, e-mail address or correspondence address, telephone number, product number and reason for complaint, date of purchase and occurrence of the defect.
2. Product shipment
When submitting a complaint, please send the product back with all its accessories and a copy of the purchase invoice.
3. Shipping
The claimed product should be sent to the following address:
Sun Beam Sp z o.o.
Kielecka 3
Zagnańsk
26-050 Zagnańsk
Return
A consumer who has entered into a distance contract or an off-premises contract has the right to withdraw from it without giving reasons within 14 days. To withdraw from the contract and return the product purchased from us, complete the necessary statement and send it to our address along with the returned product / products:
Sun Beam Sp z o.o.
Kielecka 3
Zagnańśk
26-050 Zagnańsk
To the package with the statement and the returned product / products, also attach all the accessories received with it, as well as the receipt or invoice.
Sun Beam Sp z o.o.
Kielecka 3
Zagnańśk
26-050 Zagnańsk
To the package with the statement and the returned product / products, also attach all the accessories received with it, as well as the receipt or invoice.
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